Banking Login--- Current Bulletins ---
Service Disruption - Debit Cards
Posted on November 28, 2023
UPDATE: We have been notified by our service provider that all services have been successfully recovered.
We are currently experiencing a service disruption that is affecting the use of debit cards. We are in contact with the service provider to resolve the issue.
Updates will be provided on our website and social median.
Thank you for your patience and understanding.
2-Step Verification
Posted on November 22, 2023
To further protect our Members and as a step towards providing more advanced features, we will be introducing 2-Step Verification for online banking and mobile app banking very soon.
The launch date is still to be determined, but you can start preparing for enrollment now.
1. For security purposes, saved/memorized accounts will not be carried over. You will be asked to manually enter your login ID and personal access code when you are first enrolled, so keep this information accessible.
2. For users of our mobile app, it is always suggested to have the latest version installed for optimum user experience and the best protection for your data.
3. Need some help updating your app or remembering your login information? Feel free to contact us.
FREQUENTLY ASKED QUESTIONS
Q: Why is 2-Step Verification (2SV) necessary?
A: With cyber-threats becoming increasingly sophisticated, the use of passwords alone have grown vulnerable to these threats. 2SV provides a stronger, and more secure, authentication method to further protect you, your data, and your funds from cyber attacks.
Q: How does 2-Step Verification work?
A: During the login process, a verification code is generated and delivered to your registered mobile phone number or email address. You will then have to retrieve the code and enter it before access is granted to your online banking account. These codes are valid only for a single use and a limited time.
Q: What changes to my online banking experience can I expect?
A: For security purposes, once 2SV is made available in the platform, memorized or saved logins will not carry over. You will have to enter your Login ID and PAC manually in order to access online banking. From there you will be able to memorize or save your login information again. Touch ID/Biometrics and Quickview settings will also not carry over, but once you log in you can re-enable those features.
Q: Is 2SV registration mandatory for all Members?
A: We will provide a grace period where Members can choose to continue to access online banking without first registering for 2SV. After that grace period ends, all Members must register for 2SV before accessing online banking.
Q: How do I register for 2SV?
A: Once the feature is launched, you will automatically be taken to an enrollment page after logging into your online banking. From there, you can select to register either a phone number or email address that you can use to receive and retrieve notifications and verification codes.
Q: Can I register for 2SV under multiple notification channels?
A: Yes, although during enrollment you can register only one, either a mobile phone number or email address, to receive the initial notification, you can add the other notification channel under your Profile & Settings page once logged into online banking.
Q: Can I register more than one mobile phone number or email address?
A: Registration is limited to a single mobile phone number and a single email registration.
Q: If I have a mobile phone number and email address registered, will a verification code be sent to both?
A: No. If you have both notification channels registered, you are presented with a selection page where you must choose which channel will receive the notification for that particular login.
Q: How many attempts do I get to validate a verification code?
A: During the 2SV process of a login attempt, the maximum attempts to validate a verification code is three. If you are unable to validate the verification code after three attempts, the system will automatically lock you out.
Q: What happens if I have exhausted my maximum number of attempts to validate a verification code, and I am locked out?
A: If you are locked out because you were unable to validate a verification code during the 2SV process of a login attempt, please contact us to unlock your account.
Member Referral Program
Posted on September 25, 2023
Since 1978 we have provided financial services for our community.
Help us continue this tradition with our Member Referral Program.
How It Works: Eligible Members will automatically receive one (1) $25.00 bonus for each new referral to Me-Dian Credit Union who has a successful consultation with a Me-Dian Credit Union employee about our products.
Eligibility: The program is open to all active members, in good standing, with Me-Dian Credit Union as of the date of the referral and that maintain such status until the bonus is awarded.
See full program details at: www.mediancu.mb.ca/legal (contest details at the bottom)
--- Past Bulletins ---
Early Closure - November 21, 2023
Posted on November 14, 2023
We will be closed at 2:30pm on Tuesday, November 21, 2023, for a Staff Training Seminar.
We will return to our regular business hours at 9:30 a.m. on Wednesday, November 22, 2023.
Thank you for your co-operation.
Scheduled Maintenance - November 19, 2023
Posted on November 8, 2023
Our service provider is performing a scheduled maintenance on Sunday, November 19, 2023, from 2am-2pm.
The following services will be unavailable for the duration of the maintenance:
- Online Banking
- Telephone Banking
- Mobile App Banking
- ATM Transactions
- Debit Card Transactions
Password Change Prompt
Posted on November 7, 2023
Have you been prompted for a password change? Do not be alarmed.
Encouraging regular password changes is just one of the many ways we are working to support your online safety and to ensure the protection of your data and account.
Other upcoming security enhancements and enabled features will include
- 2-step verification
- self-password reset
- text/SMS banking
Remembrance Day
Posted on November 2, 2023
We will be closed on Monday, November 13 2023, in observance of Remembrance Day.
We will return to our regular business hours at 9:30 a.m. on Tuesday, November 14, 2023.
Pay It Forward Halloween Contest, Season 4!
Posted on October 16, 2023
We are excited to announce our fourth season of the "Pay It Forward" Halloween Contest!
On Halloween, October 31st, our staff will be dressed in their most unique, fun, and spooky costumes.
Pictures will be posted on our Facebook page where Members and Visitors will be able to vote for their favourite costume. Voters will be entered into a draw where Me-Dian Credit Union will donate $1,000.00 on behalf of the winner to a charity of their choice!
Bonus Entry: Tag a friend in the comments who loves Halloween to receive an extra entry!
PAY IT FORWARD HALLOWEEN CONTEST SUPPLEMENTAL RULES
1. GENERAL
The Pay It Forward Halloween Contest begins October 31, 2023, once the photos are posted on our Facebook page, and ends on November 1, 2023, at 9:30am CST (“Time Period”). No purchase is necessary to enter. Unless specifically stated in these Supplemental Rules, the Master Terms and Conditions shall continue in full force and effect. Master Terms and Conditions can be found at: www.mediancu.mb.ca/legal (contest details at the bottom)
2. HOW TO ENTER
Photos of Me-Dian Credit Union staff wearing costumes (“Staff Costume”) will be posted on our Facebook page. Eligible participants will automatically receive a total of one (1) Entry for commenting on the appropriate post with a vote for their favourite Staff Costume. Eligible participants will automatically receive a total of one (1) Entry for tagging, at least, one friend in a comment on the appropriate post.
3. HOW TO WIN
Within 72 hours after the end of the Time Period, the Sponsor will select one (1) Entry received during Time Period. Odds of being selected to win a prize depends on the total number of eligible entries received during the Time Period.
The winning entrant will be notified at the telephone number or e-mail address registered with Me-Dian Credit Union, or through Facebook if not already a Member.
4. PRIZES
There is one (1) prize available to be won where the Sponsor will donate $1,000 to a non-profit organization chosen by the winning entrant.
The non-profit organization chosen by the winning entrant must be a Canada Revenue Agency (CRA) Registered Charity that has applied for and been registered as having charitable status by the federal government by filing all the necessary and on-going paperwork required by the Canada Revenue Agency.
Upcoming Scheduled Maintenance
Posted on October 12, 2023
Our service provider is performing a scheduled maintenance on Wednesday, October 18, 2023, between 8:00am and 11:00am.
Between these times, some of our services, such as debit card transactions and online banking, may experience intermittent disruptions in service.
Thanksgiving
Posted on September 27, 2023
We will be closed on Monday, October 9, 2023, in observance of Thanksgiving.
We will return to our regular business hours at 9:30 a.m. on Tuesday, October 10, 2023.
National Day For Truth And Reconciliation
Posted on September 18, 2023
We will be closed on Monday, October 2, 2023, in recognition of the National Day For Truth And Reconciliation.
We will return to our regular business hours at 9:30 a.m. on Tuesday, October 3, 2023.
Closed for Labour Day
Posted on August 28, 2023
To our valued Members: please note that we will be closed on Monday, September 4, 2023, in observance of Labour Day.
We will return to our regular hours on Tuesday, September 5, 2023, for all of your banking needs.
Grand Rapids Location Closed Aug 24-25, 2023
Posted on August 16, 2023
As a reminder: our Grand Rapids location will be closed Thu, Aug 24/23, and Fri, Aug 25/23.
Please contact our Winnipeg branch if you require assistance.
Phone: 204-943-9111
Toll Free: 888-955-9558
Email: info@mediancu.mb.ca
Fax: 204-942-3698
Thank you for your understanding.
Construction on Selkirk Avenue
Posted on July 31, 2023
Attention Me-Dian Credit Union Members!
Construction on Selkirk Avenue is underway, and access to our parking lot will be impacted.
But don't worry, we got you covered! Here's a helpful guide to ensure you can still reach us without hassle.
If you're approaching from Main Street, take a left onto Manitoba Avenue and another left onto Charles Street. Our parking lot will be accessible from the back lane on the right, behind Charles Lucky Food Store.
Coming from Salter Street? Take a right onto Pritchard Avenue and then a right onto Charles Street.
We appreciate your understanding during this period.
Career Opportunity - Financial Service Representative
Posted on July 7, 2023
Me-Dian Credit Union is hiring a Financial Service Representative for our Winnipeg Branch located on 303 Selkirk Avenue, R2W 2L8.
If you are interested in becoming a part of a dynamic and diverse team working in a fast-paced and rewarding career, please consider applying for this opportunity!
Details on this position and how to apply is here: [Posting closed, link removed]
See all current career opportunities here: mediancu.mb.ca/careers
Service Disruption
Posted on July 4, 2023
UPDATE: We have been notified by our Banking Platform Provider that all services have been successfully recovered.
Our Banking Platform Provider is currently experiencing a disruption in services which, as a result, is affecting the use of our debit cards and online/mobile app banking. We are in contact with our provider and they are working to resolve the issue.
Thank you for your patience and understanding.
Closed for Canada Day
Posted on June 26, 2023
To our valued Members: please note that we will be closed on Monday, July 3, 2023, in observance of Canada Day.
We will return to our regular hours on Tuesday, July 4, 2023, for all of your banking needs.
Closed on National Indigenous Peoples Day
Posted on June 13, 2023
To our valued Members: please note that we will be closed on Wednesday, June 21, 2023, in celebration of National Indigenous Peoples Day.
We will return to our regular hours on Thursday, June 22, 2023, for all of your banking needs.
Planned Digital Banking Outage
Posted on June 8, 2023
Please be aware that there is a planned outage for digital banking on Sunday, June 18, 2023, as our banking service provider upgrades our banking systems to advance stability of our platforms and improve the experience you have with our digital banking platform.
The outage window is planned for Sunday, June 18, 2023, from 2 am to 2 pm to allow our service provider to complete the critical upgrades and verify that our banking systems are operational.
During this window, you will not be able to access either mobile or online banking platforms, and any ATM or Point of Sale transactions may experience a delay in appearing on your banking transactions.
Our banking services provider is confident the upgrades can be completed in the 12-hour window; however, if anything changes, we will notify you as soon as possible.
We appreciate your understanding on the need for these upgrades and the improvements they will bring to your banking experience with us.
June is National Indigenous History Month!
Posted on June 1, 2023
Here are some interesting and informative resources to help us explore the history, languages, cultures, and experiences of Indigenous Peoples in Canada
Indigenous Peoples Atlas of Canada
Indigenous Connections - a YouTube Playlist
The Seven Sacred Laws Animated Web Series
It's Our Time Education Toolkit on Important First Nations Topics
Discover Indigenous Artists and Music
The NFB’s online collection of Indigenous-made films
A selection of Canadian Indigenous-history books
A podcast series on Indigenous language revitalization efforts across Canada
FirstVoices Language Preservation Initiative
Indigenous languages – Learning and teaching resources
Explore Indigenous ancestral territories
Summary of the Numbered Treaties
Red River Ex Promo!
Posted on May 29, 2023
Enjoy the Red River Exhibition on us!
Until June 13, 2023, all New Members, New Loan Products, and Member Referrals will be entered to win two ALL ACCESS PASSES to the Red River Exhibition.
The draw will be recorded live on Facebook; MULTIPLE WINNERS will be drawn!
Full contest details can be found here: https://www.mediancu.mb.ca/legal
Book an appointment to open a membership or new loan product: https://www.mediancu.mb.ca/contact-us
Or apply for a loan online: http://ow.ly/48jA50LSIoC (all loans subject to credit approval)
Closed on Victoria Day
Posted on May 12, 2023
To our valued Members: please note that we will be closed on Monday, May 22, 2023, in observance of Victoria Day.
We will return to our regular hours on Tuesday, May 23, 2023, for all of your banking needs.
The New Digital Banking Platform is Here!
Posted on May 9, 2023
The Digital Banking Upgrade is here! This upgraded platform is a big step toward improving your digital banking experience. See screenshots below.
For our online banking users, please update your bookmarks to the new web address: online.mediancu.mb.ca
For our mobile app users, please head over to the Google Play Store or Apple App Store to update your app to the newest version.
Any user not already using the new platform by Wednesday, May 24, 2023, will be asked to upgrade before logging in.
PLEASE NOTE: The Login ID refers to your Bank Card Number
New Online Banking
New Mobile App
Digital Banking Upgrade
Posted on April 27, 2023
The Digital Banking Upgrade is coming on May 8, 2023!
If you use a password manager, memorized/saved account, or biometrics sign-in, please make sure to make a note of your login ID and password; you may need to enter it manually once the upgraded platform is live. You can then set up these login managers once on the new platforms.
A new web address for the updated online banking platform will be available on our website on May 8, 2023. For our mobile app users, please head over to the Google Play Store or Apple App Store to update your app to the newest version on that launch date.
This upgraded platform is a big step toward improving your digital banking experience now, and introducing innovative features in the future.
Debit Card Service Disruption
Posted on April 12, 2023
SERVICE DISRUPTION
Our Debit Card Provider is currently experiencing a disruption in services which, as a result, is affecting the use of our issued debit cards. We are in contact with our provider and they are working to resolve the issue. We will provide updates on our website and social media as we receive them.
UPDATE: Our provider has restored services related to our debit cards. All transactions should now be working as normal. However, if you are still experiencing issues, please contact us.
Thank you for your patience and understanding.
Annual Bursary Program
Posted on April 6, 2023
Me-Dian Credit Union is proud to help Manitoban students reach their postsecondary education goals through our Annual Bursary Program containing four bursary prizes valued at $1,000.00 each per individual student and two bursary prizes valued at $500 each per student.
The student may apply for multiple categories but is only subject to win once per year. The successful applicant must sign and return to Me-Dian Credit Union a written declaration and social media release form.
As a credit union we pride ourselves in the knowledge and assistance we can give to the future of tomorrow, being you!
We believe in the youth of our communities and are committed to building lifelong relationships with our members.
Submit your bursary application today and get help towards funding your future!
MCU Annual Bursary Application [PDF]
Closed on Good Friday
Posted on March 31, 2023
To our valued Members: please note that we will be closed on Friday, April 7, 2023, in observance of Good Friday.
We will return to our regular hours on Monday, April 10, 2023, for all of your banking needs.
Annual General Meeting of Members
Posted on March 27, 2023
TO: ALL MEMBERS OF ME-DIAN CREDIT UNION
PLEASE TAKE NOTE THAT the Annual General Meeting of Members of Me-Dian Credit Union will be held on Wednesday, April 26, 2023, at 5:30pm. The location of this meeting will be at Canad Inns Garden City, 2100 McPhillips St, Winnipeg, MB R2V 3T9.
Registration opens at 5:00pm, snacks and refreshments will be available.
A virtual option is available by emailing us at agm@mediancu.mb.ca. Please provide your full name and personal contact information, including an email address, in order to receive the link for the virtual option.
The agenda including all business matters to be decided is available here.
The annual reports will also be found on our website and the Winnipeg branch once available
March 8, 2023 - Cultural Awareness Seminar
Posted on March 1, 2023
We will be closed at 2:00pm on Wednesday, March 8, 2023, for our Cultural Awareness Seminar.
We will re-open the following business day at 9:30am for all of your banking needs.
Thank you for your co-operation.
Louis Riel Day
Posted on February 15, 2023
To our valued Members: please note that we will be closed on Monday, February 20, 2023, in observance of Louis Riel Day.
We will return to our regular hours on Tuesday, February 21, 2023, for all of your banking needs.
Our Upcoming Holiday Hours
Posted on December 15, 2022
Please note the following dates that we will be closed for the holidays:
Monday, December 26, 2022
Tuesday, December 27, 2022
Monday, January 2, 2023
We will be open for our regular hours on all other dates.
Thank you!
December 7, 2022 - Cultural Awareness Seminar
Posted on December 7, 2022
We will be closed at 2:00pm today, Wednesday, December 7, 2022, for our Cultural Awareness Seminar.
We will re-open tomorrow at 9:30am for all of your banking needs.
Thank you for your co-operation.
