We know who we are in our heart. By knowing that, we also know the truth. Our emotional, physical, mental and spiritual gifts will guide each one of us in our journey.
- The Sacred Teaching of Truth
During regular business please contact one of our locations (Winnipeg: 204-943-9111 / Grand Rapids: 204-639-2501). If it is after business hours please call 1-888-277-1043.
To obtain a replacement card please contact the branch at (204) 943-9111 or visit one of our locations to request a replacement.
Call 1-855-341-4643 and speak to a customer service representative to cancel your lost or stolen credit card immediately
If you are receiving a new card and you require a pin number, it will arrive a few days after your new card. You can take both the pin & card to any ATM or Point of Sale terminal and begin using your new card.
You can change your PIN at any Canadian Credit Union ATM that displays the ACCULINK® symbol. You can also go to any Credit Union branch with Everlink PIN Sharing Services. Find a branch by clicking here: https://www.everlink.ca/pin-services-branch-locator/
Note: Remember to sign the back of your new card and then destroy your old card.
Please contact our telephone banking service at 1-866-295-6819 and follow the prompts for the service you wish to use or you may use our internet banking service at https://www6.memberdirect.net/brand/celero_me-dian/OnlineBanking/Accounts/ to view your account information. You will require your Card number and access code so please have that information when attempting to inquire about your account(s).
*Branch employees are not able to provide account balance information over the telephone as we want to ensure our members privacy*
To open an account with Me-Dian Credit Union;
We are required to verify your identity, so you do need to come into a branch to complete your new account opening.
Here’s what you need to bring –two pieces of identification(see list below) one MUST be photo and a $10.00 deposit for activating the new account.
Note: Photocopied & Expired identification are not accepted.
If two pieces are not available from the above list, then one piece of ID from above list and one piece of ID from the following list may be accepted:
Online - Click on Payments tab > Add Payee > Enter in the Payee name > select from list of available bill payees > Enter account number found on bill (do not include any hyphens/dashes)
Phone - Dial 1-866-295-6819 Press 6 for Bill Payment Options > Enter CARD # & PAC > Press 3 for manage personal payee list > Press 1 for add Payee > Using the number keys spell out the bill payment you would like to add (EX Shaw = 7429) > listen to the list of bill payees and select the correct payee you want to add > Enter account number from the bill
Yes, when you log into your online banking;
Click on Account Services > Click on Order Cheques > Complete the form and click continue. It will be electronically sent to our branch and be processed at our earliest convenenence. It will take 3-5 business days to process the order and the service charge will be debited from the account once its shipped.
Contact the branch if you require any further information (204) 943-9111.
You can apply online to become a member by clicking here.
You can apply for a loan by clicking here.
Now you can print a digital version of your void cheque that will provide you a documented letter with your banking information. This can be printed or saved in order to set up automatic withdrawals/debits or deposits as needed.
A couple of tips before you start:
For more info, click here to download step by step instructions.
If you entered the wrong password and were locked out, you will be able to try again in a few hours.
During regular business, you can also contact us to reset your password: 204-943-9111.
If it is after business hours, feel free to fill out our reset form at https://www.mediancu.mb.ca/access-reset and someone will contact you during business hours.
The password requirements have recently changed. You new password will need:
to be 9-12 characters long
to have at least 1 upper case (capital) letter (A-Z)
to have at least 1 lower case letter (a-z)
to have at least 1 number (0-9)
to have at least 1 accepted special character ( @ # $ - | ! )
NOTE: You cannot re-use any of your 10 previous passwords
For more assistance, contact us or refer to our troubleshooting manual by clicking here.